Last Updated: September 2026

At Roohkari, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through roohkari.online.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment and transaction details
  • Information you provide when contacting us
  • Website usage and technical information, such as browser or device information

We only collect information that is reasonably necessary to provide our products and services and operate our website.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Confirm and communicate with you about your purchases
  • Provide customer support
  • Process payments
  • Respond to enquiries and requests
  • Improve our website, products, and services
  • Prevent fraudulent or unauthorized activity
  • Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes unrelated to the purpose for which it was collected unless permitted or required by applicable law.

3. Payment Information

Payments made through our website may be processed by third-party payment service providers. Roohkari does not intend to store your complete payment card, banking, or other sensitive payment credentials on its own servers.

Payment information is handled according to the applicable policies and security practices of the payment service provider.

4. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and improve your browsing experience.

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

5. Sharing of Information

We may share necessary information with trusted service providers when required to operate our business, such as:

  • Payment processing providers
  • Shipping and delivery partners
  • Website hosting and technical service providers
  • Service providers assisting with website operations

We do not sell your personal information to third parties.

Information may also be disclosed when required by law, legal proceedings, or a lawful request from an appropriate authority.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, resolve disputes, maintain business records, and comply with applicable legal requirements.

Where information is no longer required, we may delete or anonymize it, subject to applicable legal obligations.

8. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to information we hold about you, requesting correction of inaccurate information, requesting deletion where applicable, and withdrawing consent where processing is based on consent.

India’s Digital Personal Data Protection framework provides individuals with rights concerning their personal data, including correction/erasure and grievance redressal.

To make a privacy-related request, contact us using the details below.

9. Children’s Privacy

Our website is intended for general consumers. We do not knowingly request or intentionally collect personal information from children except where permitted and with the required consent or authorization under applicable law.

10. Third-Party Websites

Our website may contain links to third-party websites or services. Roohkari is not responsible for the privacy practices, content, or security of those third-party websites. We recommend reviewing their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Roohkari
Email: sukhmeetk2030@gmail.com
Website: roohkari.online

We will make reasonable efforts to respond to privacy-related requests in accordance with applicable law.