Last Updated: September 2026

Welcome to Roohkari. By accessing or using our website, roohkari.online, and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before using our website.

1. General

Roohkari operates this website to provide customers with information about and access to our candle products.

By using this website, you confirm that you have the legal capacity to enter into an agreement and agree to comply with these Terms & Conditions.

2. Products

We make reasonable efforts to display our products, images, descriptions, and colours as accurately as possible.

However, slight variations in colour, appearance, texture, or finish may occur due to photography, lighting, screen settings, or the handcrafted nature of certain products.

Product availability may change without prior notice.

3. Pricing

All product prices displayed on the website are in Indian Rupees (INR) unless stated otherwise.

Roohkari reserves the right to change product prices, offers, discounts, or promotions at any time without prior notice.

The price applicable to an order is the price displayed at the time the order is placed.

4. Orders

When you place an order through our website, you agree to provide accurate and complete information, including your name, phone number, email address, and delivery address.

We reserve the right to cancel or refuse an order in circumstances such as:

  • Product unavailability
  • Incorrect pricing or product information
  • Suspected fraudulent or unauthorized transactions
  • Incorrect or incomplete customer information
  • Other circumstances where fulfilment is not reasonably possible

If we cancel an order after payment has been received, an applicable refund will be processed.

5. Payments

All online payments must be completed through the payment options made available on our website.

Roohkari does not offer Cash on Delivery (COD). Orders must be paid for online at the time of purchase.

Payment processing may be handled by third-party payment service providers, and their applicable terms and policies may also apply.

6. Shipping & Delivery

Orders are processed and delivered according to our Shipping Policy.

Delivery times are estimates and may vary due to courier delays, weather, holidays, or circumstances beyond our control.

Roohkari is not responsible for delays caused by incorrect or incomplete delivery information provided by the customer.

7. Returns, Replacements & Refunds

Returns, replacements, and refunds are handled according to our Return & Refund Policy.

Customers should review the policy before placing an order.

8. Candle Safety

Candles should always be used responsibly and according to basic candle-safety practices.

  • Never leave a burning candle unattended.
  • Keep candles away from children and pets.
  • Keep candles away from curtains, paper, and other flammable materials.
  • Place candles on a stable, heat-resistant surface.
  • Do not move a candle while it is burning or while the wax is hot.
  • Follow any specific safety instructions provided with the product.

Roohkari is not responsible for damage, injury, or loss resulting from improper use, misuse, or failure to follow appropriate candle-safety practices.

9. Intellectual Property

All content on this website, including text, photographs, graphics, logos, designs, product descriptions, and other materials, belongs to Roohkari or is used with appropriate permission.

You may not reproduce, copy, modify, distribute, or commercially use our website content without prior written permission.

10. Website Use

You agree not to use our website for unlawful purposes or in a way that could damage, disrupt, or interfere with the website or its operation.

You must not attempt to gain unauthorized access to our website, servers, systems, or customer information.

11. Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, hosting providers, or other technical services.

Your use of such services may be subject to their respective terms and privacy policies.

12. Limitation of Liability

Roohkari will make reasonable efforts to maintain accurate information and reliable website services.

To the extent permitted by applicable law, Roohkari shall not be liable for losses arising from circumstances beyond our reasonable control, website interruptions, courier delays, or improper use of our products.

13. Changes to These Terms

Roohkari may update these Terms & Conditions from time to time. Changes will be published on this page with an updated Last Updated date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the applicable courts and legal jurisdiction in India.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Roohkari
Email: sukhmeetk2030@gmail.com
Website: roohkari.online